Assisting Total Processing to manage Automobile Leasing smartly with Salesforce
Smartleasing streamlines leasing procedures to provide a more efficient, user-friendly, and customer-focused experience for all parties involved.
Total processing

Smartleasing offers seamless novated leasing arrangements to its customers using simplified processes for lodging claims, registering the car, arranging a service and more..

Background

Smartleasing helps with the car financing arrangement by providing the vehicle and managing the lease. The company retains ownership of the vehicle during the lease period. At the end of the lease term, the employee might have the option to purchase the vehicle, trade it in for a new lease, or return it to the leasing company. Since lease payments are deducted from the employee's pre-tax salary, their taxable income is reduced, which can result in lower income tax.

The company needed a solution to help them connect the employer, his employees and the dealer who would provide the car options..

In terms of delivering fast work, I really count for this team. They converted my Idea as per my choice, exactly the same market currently need. Absolutely fine services, which makes me happy. Great consultant, a good listener and prompt result.

David Spessot
David Spessot
CEO
Our Solution
Lead Management
  • bulletUtilized Salesforce to design a lead management system tailored for capturing leads.
  • bulletAccommodated two lead types: employees from companies already registered with Smartleasing and employees from new companies.
Module to enable smart leasing
  • bulletCreated a module to ensure smooth smart leasing interactions across employers, employees, and dealers.
  • bulletEmpowered employees with the capability to select their favoured vehicles while granting employers effortless lease payment management.
  • bulletFacilitated unified dealer operations within the system, encompassing tasks like confirming car availability.
  • bulletIncorporated a feature allowing employees to change leased vehicles if their initial selection doesn't meet their expectations.
  • bulletAdded sub-processes to cater to externally maintained leases.
  • bulletThe entire process is split between three teams: Vehicle Benefits Consultants, Pre-Settlement Team and the Post-Settlement Team.
  • bulletIntegration with .Net NLM system to send finalized leases to NLM.
  • bulletDesigned processes to ensure that a change in employment of the employee is handled properly with a digital transfer of the same lease.
Outcome
  • tickStreamlined the leasing process, making it effortless for employers, employees, and dealers to interact and collaborate efficiently.
  • tickSimplified lease payment management for employers, reducing administrative burden.
  • tickModular design allows for easy scalability, accommodating growth in users and companies participating in the leasing program.
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