The team developed a system leveraging the Salesforce platform to connect loan officers, loan processors, service representatives & back-office employees to their relevant loan activities. The software encompasses a comprehensive range of features that cater to every facet of the lending landscape, ensuring MoneySpot can handle all use cases seamlessly.

• Designed a complex system that drives a lead buying-duplicate checking system, that lets Moneyspot buy leads from all major aggregators and keeps them in active market, in addition to provision for manual entry of leads
• Defining loans rule book, credit verifications and tracking end-to-end information on borrowers, to facilitate low risk digital lending
• Integrated with Plaid for efficient assessment of loan applications.
• Integrated Salesforce with Credit Scoring applications for credit rating of the applicants.
• Designed a custom solution for loan application document upload and verification
• Designed an automatic decision-making algorithm that auto approves or declines a loan application thus reducing the time for manual assessment.
• Helped develop the calculations, contracts and payment schedules presented to the customer taking into considerations the geography served.

Countries world over have different rules and regulations that govern the lending industry. Moreover, the customers also have different requirements and purposes to cater to with their loan money.

• Expanded business into US & South Africa
• Architected the loan application to evolve alongside the business using enhanced coding. Utilizing one Salesforce Org, handled lending business in multiple countries & US states.
• Handled Lending Lifecycle management, and varied requirements about loan format and payment terms in various countries with personalized portals and frugal development.
• Devised a scalable solution which can be replicated easily in case of expansion in new countries or new states in USA.

Countries world over have different rules and regulations that govern the lending industry. Moreover, the customers also have different requirements and purposes to cater to with their loan money.

• Expanded business into US & South Africa
• Architected the loan application to evolve alongside the business using enhanced coding. Utilizing one Salesforce Org, handled lending business in multiple countries & US states.
• Handled Lending Lifecycle management, and varied requirements about loan format and payment terms in various countries with personalized portals and frugal development.
• Devised a scalable solution which can be replicated easily in case of expansion in new countries or new states in USA.

• Transactional emails and SMS
  • Expanded business into US & South Africa
  • Architected the loan application to evolve alongside the business using enhanced coding. Utilizing one Salesforce Org, handled lending business in multiple countries & US states
  • Handled Lending Lifecycle management, and varied requirements about loan format and payment terms in various countries with personalized portals and frugal development
  • Devised a scalable solution which can be replicated easily in case of expansion in new countries or new states in USA
• Enabled meaningful communication flow during the active lifespan of loan using engagement emails and SMS
  • Using aggregated borrower and lead data from Salesforce, setup direct communication campaigns on special occasions and triggered events
  • Integrated Amazon with SMS marketing to send an Amazon gift card linked to a trigger event
  • Setup workflows to keep customers aware of events/ opportunities such as future payments or upcoming festival offers
• Using aggregated borrower and lead data from Salesforce, setup direct communication campaigns on special occasions and triggered events.
• Integrated Amazon with SMS marketing to send an Amazon gift card linked to a trigger event.
• Setup workflows to keep customers aware of events/ opportunities such as future payments or upcoming festival offers

Countries world over have different rules and regulations that govern the lending industry. Moreover, the customers also have different requirements and purposes to cater to with their loan money.

• Diligently helped MoneySpot adhere to legal regulations, in cases involving technical aspects, across the various geographies in which it is expanding.
• Helped extraction of data from firms like DataX (owned by Equifax) and FLADPP (Florida Deferred Presentment Transaction System) which hold a comprehensive database about consumer payment history on payday and instalment loans, and deferred presentment transactions using data from similar lenders.
• Employed credit bureau checks by Experian to ensure compliance with affordable lending practices and minimize loan default rates.
• Automated decision assessment for loan approvals to help prevent bad loans and reduce lending risks.

Each country has different payment mechanisms. There are country-specific gateways for disbursals and collections.

• Integrated with payment gateways such as Checkout amongst many others in Australia, USA and South Africa to help disburse loans and get back EMI payments – all on Salesforce platform.
• Created convertors to convert ACH files to NACHA and reverse to help the payment systems and the banks interpret the incoming files and process them for direct debits and for accepting payments in real time.
• System catered to geographical differences with respect to payment mechanisms.
• To cater to the increment in payment transactions, reporting was enhanced to help account department tally their ledgers.

Companies like GreenID help keep the necessary loan files complete in case of audits & help sell loans to debt management companies..

• Helped provide ID verification during onboarding to meet Know Your Customer (KYC) rules under the existing regulation.
• Integrated Salesforce with GreenID to verify identities against reliable, trustworthy, government and independent data sources in real-time.