Salesforce Products Used
Sales Cloud
Nonprofit Cloud
Salesforce Integrations
Sales CloudNonprofit Cloud
FlexEquip is a service of Motor Neurone Disease NSW (MND NSW) that assists adults with progressive neurological conditions get assistive technology (aids and equipment) to meet short to medium term needs.
After a health professional has assessed a patient’s needs and requirements in his/ her primary residence or an online referral is received for an item, a request for FlexEquip assistive technology (aids and equipment) can be processed.
These progressive neurological conditions include motor neurone disease and, for NDIS participants, motor neurone disease (MND) and other progressive neurological conditions including multiple sclerosis and muscular dystrophy. The National Disability Insurance Scheme (NDIS) is a scheme of the Australian Government that funds costs associated with disability.
The equipments at FlexEquip can be loaned or rented to the patients for short to medium-term use. If FlexEquip agrees to loan an item to you, the rental cost of the assistive technology item provided to you is fully subsidised by MND NSW. The organization needed help with showcasing the equipment available for rent and automating the process of equipment loan/ rental.
The organization also needed help with automating the process of equipment loan amount repayments. The cost for the same can be covered either by NDIS or money can be raised from the donation pool, maintained by FlexEquip.
In terms of delivering fast work, I really count for this team. They converted my Idea as per my choice, exactly the same market currently need. Absolutely fine services, which makes me happy. Great consultant, a good listener and prompt result.
People suffering from MND need a lot of equipment to help them with their daily lives.
Established an equipment bank catalog within the Salesforce platform, offering a robust solution to streamline equipment loan processes.Developed a comprehensive module enabling efficient management of equipment, including information like repair estimates, maintenance assignments, and other relevant details.Elevating user experience, the platform empowered caretakers with an intuitive interface for equipment selection, rental, and personalized management aligned with their preferences.Engineered automated workflows and features that enabled patients to seamlessly apply for funding, and receive real-time status updates, and timely reminders - all efficiently managed within the Salesforce environment.Seamlessly integrated with Equipment Location Tracking Online (ELTON), enhancing the organization's ability to monitor equipment locations and loaner statuses for improved inventory management.FlexEquip offers assistive technology rental for people who are NDIS participants who have MND, or other progressive neurological conditions. FlexEquip wanted a solution to automate collection of rentals from NDIS if funding is available in the assistive technology budget in a patients’s NDIS plan or from money raised from donations, government grants, or government benefit to the person with MND.
Created a streamlined system for claiming reimbursement from the National Disability Insurance Scheme (NDIS) based on the rental amount of equipment and participant’s insurance plan.Implemented a pre-defined calculation for the reimbursement amount and duration at the onset of equipment rental.Collaborated with MND NSW to design a platform that not only assists patients but also efficiently manages funds. The system enables seamless payment processing from a dedicated pool account, which is funded through donations raised by MND NSW.Established an automated workflow that ensures accurate and timely reimbursement claims, reducing administrative burdens and potential errors.Implemented stringent security measures to safeguard sensitive financial information and adhere to privacy regulations.Devised automation to ease the process of equipment renewals and transfer.
Drove efficiencies and patient satisfaction by ensuring equipment are well-tracked and readily available to support NDIS participants' needs.Solution facilitates financial transactions and promotes transparency and accountability in handling funds raised for patient support.Through the integration of NDIS reimbursement, equipment rental, and fund management, the system optimizes resource utilization, accelerates patient support, and fosters collaboration between donors, participants, and organizations like MND NSW.
Hire Salesforce Developer Hire Salesforce Admin
